III. Guest history

List of reservations this guest has stayed, sorted by newest date > oldest date.

Each reservation includes below information:

InformationDescription
Reservation number
Arrival
Departure
Total stay nights
Assigned unit
Product name
Requested adults
Requested children
Sales plan name
Total amount


IV. Guest contact

Display guest personal contact and company contact information.

InformationDescription
EmailGuest email address
Phone numberGuest phone number
AddressGuest address line 1 + 2
CityGuest address city
StateGuest address state
CountryGuest address country
Postal codeGuest address postal code
Company nameGuest company name
Company phone numberGuest company phone number
Company emailGuest company email address


V. Particular

  1. Personal information

    InformationDescription
    First nameGuest first name
    Last nameGuest last name
    GenderGuest gender
    TitleGuest title (Mr, Ms, Mrs, Miss, Dr, Prof)
    DOBGuest date of birth


  3. Notes

    A list of special requests or notes in all reservations.

VI. Lifetime value

InformationDescription
Total ReservationsAmount of reservations this guest has stayed in the property.
Total Room NightsAmount of stay nights this guest has stayed in the property.
Total SpentTotal amount this guest has spent in the property
Total Features UpsellTotal amount from selling additional features/services.
Total Spent on AccommodationTotal revenue from accommodation.
Total Spent on ServicesTotal revenue from services.
Total Upsell (Excluding Service)Total amount from upselling (excluding services).