This document provides you the details on notifications that are pushed through into the PMS with every reservation that is produced through GauVendi. 

 

 

Front Office / Hotel Operations Teams

Please take special note of these notifications to ensure that rooms are only re-assigned as per notification (if possible).

 

Sample Products

For better explanation of the example text, we are using the below products  

 

Product code

Product name

Assigned rooms

RFC001

Double room with high floor

22, 23

ERFC001

Best for couple

23, 25

ERFC002 (DEDUCT ALL)

Family connecting room

22, 24

MRFC001

Double room

22,23,24,25

 

 

Definitions

  • Room products can be RFCs (Room Feature Combinations => the individual rooms), ERFCs (Enhanced Room Feature Combinations => Virtual Rooms) or MRFCs (Main Room Feature Combinations => your room categories)
  • Booking flow: The booking flow you apply for your hotel in the internet sales engine (ISE) on your website, depends on your sales strategy. Room products are presented with different graded labels like “Lowest Price”, “Most Popular” or “Frequently Booked”. The booking flow name states the respective graded label used.
  • Template: The template shows you the standard content that we provide in the reservation that is pushed through to the PMS.

Example: The example shows how the text will look like when a real room product (based on the above sample set of rooms) is being booked. The examples are only shown for the English Version only.

 

 

Reservation notes

Please view the different reservation notes based on the booking flows by language on the following pages. These notifications are helpful indications for the operations teams in the hotel.


 

 

English

 

Room product type

Booking flow

Template

Example

All

LOWEST PRICE (Opaque)

***IMPORTANT***
<booking_flow>: no room preferences
Possible assignment: run of the house
Special request: <special_request>
 Booked services: <list_extra_services>

***IMPORTANT***
LOWEST PRICE: no room preferences
Possible assignment: run of the house
Special request: I need quiet place
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet

RFC, ERFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Guaranteed rooms: possible assignment (<list_assigned_rooms>)
Special request: <special_request>
 Booked services: <list_extra_services>

***IMPORTANT***
LOWEST PRICE: Double room with high floor (RFC001)
Guaranteed rooms: possible assignment (#22, #23)
Special request: I need quiet place
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet


MATCH

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Guaranteed features: <list_guaranteed_features>
Possible assignment: (<list_assigned_rooms>)
Special request: <special_request>
 Booked services: <list_extra_services>

***IMPORTANT***
MATCH: Double room with high floor (RFC001)
Guaranteed features: High floor, Double bed
Possible assignment: (#22, #23)
Special request: I need quiet place
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet

ERFC (Deduct ALL)

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Guaranteed rooms: possible assignment (Unit Combination of <list_assigned_rooms>)
Special request: <special_request>
Total amount: <total_amount>
 Booked services: <list_extra_services>

***IMPORTANT***
MOST POPULAR: Family connecting room (ERFC002)
Guaranteed rooms: possible assignment (Unit Combination of #22, #24)
Special request: I need quiet place
Total amount: € 178.00
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet


MATCH

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Guaranteed features: <list_guaranteed_features>
Possible assignment: Unit Combination of <list_assigned_rooms>
Special request: <special_request>
Total amount: <total_amount>
 Booked services: <list_extra_services>

***IMPORTANT***
MATCH: Family connecting room (ERFC002)
Guaranteed features: High floor, Double bed
Possible assignment: Unit Combination of #22, #24
Special request: I need quiet place
Total amount: € 178.00
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet

MRFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Guaranteed rooms: possible assignment (same as category)
Special request: <special_request>
 Booked services: <list_extra_services>

***IMPORTANT***
DIRECT: Double room (MRFC001)
Possible assignment: same as category
Special request: I need quiet place
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet


MATCH

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Guaranteed features: <list_guaranteed_features>
Possible assignment: same as category
Special request: <special_request>
 Booked services: <list_extra_services>

***IMPORTANT***
MATCH: Double room (MRFC001)
Guaranteed features: High floor, Double bed
Possible assignment: same as category
Special request: I need quiet place
 Booked services: Buffet Breakfast (Adult) x2, Bring your pet

 


 

 

German

 

Room product type

Booking flow

Vorlage

All

LOWEST PRICE (Opaque)

***WICHTIG***
<booking_flow>: keine Präferenzen
Mögliche Zuordnung: flexibel nach Bedarf
Anfrage: <special_request>
 Extra Leistungen: <list_extra_services>

RFC, ERFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***WICHTIG***
<booking_flow>: <room_product_name> (<room_product_code>)
Garantierte Zimmer: mögliche Zuordnung (<list_assigned_rooms>)
Anfrage: <special_request>
 Extra Leistungen: <list_extra_services>


MATCH

***WICHTIG***
<booking_flow>: <room_product_name> (<room_product_code>)
Garantierte Merkmale: <list_guaranteed_features>
Mögliche Zuordnung: (<list_assigned_rooms>)
Anfrage: <special_request>
 Extra Leistungen: <list_extra_services>

ERFC (Deduct ALL)

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***WICHTIG***
<booking_flow>: <room_product_name> (<room_product_code>)
Garantierte Zimmer: mögliche Zuordnung (Zimmerkombination <list_assigned_rooms>)
Anfrage: <special_request>
Gesamt: <total_amount>
 Extra Leistungen: <list_extra_services>


MATCH

***WICHTIG***
<booking_flow>: <room_product_name> (<room_product_code>)
Garantierte Merkmale: <list_guaranteed_features>
Mögliche Zuordnung: (<list_assigned_rooms>)
Anfrage: <special_request>
Gesamt: <total_amount>
 Extra Leistungen: <list_extra_services>

MRFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***WICHTIG***
<booking_flow>: <room_product_name> (<room_product_code>)
Garantierte Zimmer: alle in der gleichen Kategorie
Anfrage: <special_request>
 Extra Leistungen: <list_extra_services>


MATCH

***WICHTIG***
<booking_flow>: <room_product_name> (<room_product_code>)
Garantierte Merkmale: <list_guaranteed_features>
Mögliche Zuordnung: alle in der gleichen Kategorie
Anfrage: <special_request>
 Extra Leistungen: <list_extra_services>

 


 

 

Spanish

 

Room product type

Booking flow

Template

All

LOWEST PRICE (Opaque)

***IMPORTANTE***
<booking_flow>: sin preferencia de habitación.
Posible asignación: sujeto a disponibilidad.
Petición especial: <special_request>
 Servicios hoteleros y auxiliares: <list_extra_services>

RFC, ERFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Habitaciones garantizadas: posible asignación (<list_assigned_rooms>)
Petición especial: <special_request>
 Servicios hoteleros y auxiliares: <list_extra_services>


MATCH

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Características garantizadas: <list_guaranteed_features>
Posible asignación: (<list_assigned_rooms>)
Petición especial: <special_request>
 Servicios hoteleros y auxiliares: <list_extra_services>

ERFC (Deduct ALL)

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Habitaciones garantizadas: posible asignación (Combinación de las unidades <list_assigned_rooms>)
Petición especial: <special_request>
Total: <total_amount>
 Servicios hoteleros y auxiliares: <list_extra_services>


MATCH

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Características garantizadas: <list_guaranteed_features>
Posible asignación: Combinación de las unidades <list_assigned_rooms>
Petición especial: <special_request>
Total: <total_amount>
 Servicios hoteleros y auxiliares: <list_extra_services>

MRFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Habitaciones garantizadas: posible asignación (mismas que la categoría)
Petición especial: <special_request>
 Servicios hoteleros y auxiliares: <list_extra_services>


MATCH

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Características garantizadas: <list_guaranteed_features>
Posible asignación: mismas que la categoría
Petición especial: <special_request>
 Servicios hoteleros y auxiliares: <list_extra_services>

 


 

 

French

 

Room product type

Booking flow

Template

All

LOWEST PRICE (Opaque)

***IMPORTANT***
<booking_flow>: aucune préférence de chambre
Assignation possible: selon la disponibilité
Demande spéciale: <special_request>
 Services hôteliers et auxiliaires: <list_extra_services>

RFC, ERFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Chambres garanties: assignation possible (<list_assigned_rooms>)
Demande spéciale: <special_request>
 Services hôteliers et auxiliaires: <list_extra_services>


MATCH

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Caractéristiques garanties: <list_guaranteed_features>
Assignation possible: (<list_assigned_rooms>)
Demande spéciale: <special_request>
 Services hôteliers et auxiliaires: <list_extra_services>

ERFC (Deduct ALL)

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Chambres garanties: assignation possible (La combinaison des unités <list_assigned_rooms>)
Demande spéciale: <special_request>
Total: <total_amount>
 Services hôteliers et auxiliaires: <list_extra_services>


MATCH

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Caractéristiques garanties: <list_guaranteed_features>
Assignation possible: la combinaison des unités <list_assigned_rooms>
Demande spéciale: <special_request>
Total: <total_amount>
 Services hôteliers et auxiliaires: <list_extra_services>

MRFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Chambres garanties: assignation possible (même que la catégorie)
Demande spéciale: <special_request>
 Services hôteliers et auxiliaires: <list_extra_services>


MATCH

***IMPORTANT***
<booking_flow>: <room_product_name> (<room_product_code>)
Caractéristiques garanties: <list_guaranteed_features>
Assignation possible: même que la catégorie
Demande spéciale: <special_request>
 Services hôteliers et auxiliaires: <list_extra_services>

 


 

 

Italian

 

Room product type

Booking flow

Template

All

LOWEST PRICE (Opaque)

***IMPORTANTE***
<booking_flow>: nessuna preferenza di camera
Possibile assegnazione: soggetto a disponibilità
Richiesta speciale: <special_request>
 Servizi alberghieri e accessori: <list_extra_services>

RFC, ERFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Camere garantite: possibile assegnazione (<list_assigned_rooms>)
Richiesta speciale: <special_request>
 Servizi alberghieri e accessori: <list_extra_services>


MATCH

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Caratteristiche garantite: <list_guaranteed_features>
Possibile assegnazione: (<list_assigned_rooms>)
Richiesta speciale: <special_request>
 Servizi alberghieri e accessori: <list_extra_services>

ERFC (Deduct ALL)

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Camere garantite: possibile assegnazione (Combinazione di unità <list_assigned_rooms>)
Richiesta speciale: <special_request>
Totale: <total_amount>
 Servizi alberghieri e accessori: <list_extra_services>


MATCH

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Caratteristiche garantite: <list_guaranteed_features>
Possibile assegnazione: Combinazione di unità <list_assigned_rooms>
Richiesta speciale: <special_request>
Totale: <total_amount>
 Servizi alberghieri e accessori: <list_extra_services>

MRFC

LOWEST PRICE / DEAL
MOST POPULAR
RECOMMENDED
 DIRECT

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Camere garantite: possibile assegnazione (come la categoria)
Richiesta speciale: <special_request>
 Servizi alberghieri e accessori: <list_extra_services>


MATCH

***IMPORTANTE***
<booking_flow>: <room_product_name> (<room_product_code>)
Caratteristiche garantite: <list_guaranteed_features>
Possibile assegnazione: come la categoria
Richiesta speciale: <special_request>
 Servizi alberghieri e accessori: <list_extra_services>