Upsides of working with GauVendi from a Front Office department point of view:

  • Rooms already meet the guest specific requests
  • You can quickly search for requested features & also provide alternatives that are not reduced to a simplified room category
  • Automated room assignment prevents guests being disappointed
  • All colleagues can provide a professional check in without the need of having to know the hotel “inside-out”
  • Front Office can now upsell during the check in process using the digitalized room feature combination (RFC)
  • Have more meaningful conversations at check in as the details of the client room feature requests are being made available
  • Faster management of calls and email reservations 
  • Creation of travel tags and occasions for specific travelers